Shipping policy
Petit Jasmin uses an external shipping service to deliver its orders, dispatching packages on weekdays and within the shipping company's operating hours.
Shipping times vary from 1 to 3 business days, and this timeframe may be delayed during periods of higher order volume. Delivery times vary from country to country.
The costs applied to shipping are the responsibility of the customer, and for each order, an automatic calculation of the value is made during the checkout process, based on the products ordered and the destination region, according to a pre-established table:
- Mainland Portugal - 24-hour delivery: €6
- Peninsular Spain - 1-2 business day delivery: €8
- Azores and Madeira - 5-9 business day delivery: €12
- Spanish Islands - 6-10 business day delivery: €15
- Europe - Germany, Austria, Belgium, Slovakia, Slovenia, France, Greece, Netherlands, Hungary, Ireland, Italy, Lithuania, Czech Republic, Denmark, Estonia, Finland, Latvia, Malta, Poland, Sweden - 5-7 business day delivery: €18
Delivery times may be delayed during periods of higher order volume or depending on the specific customization requested by the customer. In these cases, Petit Jasmin will inform the customer of the expected delivery times after order confirmation.
The costs applied to shipping the order are the responsibility of the customer, and for each order, this value is automatically calculated during the checkout process, based on the products ordered and the destination region. In some regions, shipping costs are not fixed and are subject to a quote request.
Delivery is considered complete upon signature of the delivery receipt at the agreed address.